Username Post: CUTTING TOOLS/MATS
scrapnread
Guru
Posts: 2344
Joined: 12-04-05
scrapnread

    In response to Henri Jean

The Making Memories trimmer is great for about the first 100 cuts. After that, it makes a screeching metal against metal sound. That is the blade that has come off the track. It tears your paper rather than cutting it. I have had 2 of these and my sister had 2. All four had the same problems. When I talked to MM customer service, they were very kind and understanding and sent a replacement trimmer. And also said that this is a common problem that happens to almost every customer they have talked to, but unfortunately, the trimmer is not able to have the blade replaced. You just have to buy a new trimmer.


 
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