Username Post: Grand Calibur handle broke,,,,
TheCharmedOne
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Posts: 1685
Joined: 08-31-05
TheCharmedOne

    In response to CrimsonMama

Holly, Spellbinders will have to send you a new one, for free. Contact them when the Holiday is over. I had one of the internal plastic wheel broken. I contacted Spellbinders in USA and they transferred me to the distrubitor in Holland, Europe. The store owner where I could pick the wheel up said to me...if I had bought the machine at her shop, Spellbinders wouldve given me the wheel for free as they have a long life guarantee. Its a policy that they have.

Contact them again...being it yer on USA grounds (I presume), you'll be send one to your home address am sure....


 
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