Username Post: Grand Calibur handle broke,,,,
Kim222
Kim222 
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Posts: 14408
Joined: 02-05-06
Kim222

    In response to CommaHolly

  • CommaHolly Said:
it just cracked right where the handle turns,,,,,no clue why. I wasn't doing anything I shouldn't be,,,I was cutting a spellbinders with the correct sandwich,,,,,,,the lady just said that different people's standing position, etc would put pressure in unusual places,,,,,,,,but that I had done nothing wrong, and they would be glad to replace it.




And thats exactly why I would support a company like that over another company even if they sold the exact same product.

Good customer service has always been one of my pet peeves.


 
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