Username Post: Cosmo Cricket for President        (Topic#1472355)
scrappinmylife
Expert
Posts: 1412
Joined: 05-15-08
scrappinmylife

OMG!I ordered the blackboard letters from Cosmo Cricket at the superstore. When i FINALLY, got around to using them I noticed they were missing the lowercase "t". I was furious, so I called the company. They were super nice...three days later I received all this stuff from Cosmo Cricket !!
I couldn't contain my joy...that was a very good mistake.


 
Jamie Pope
Queen
Posts: 31521
Joined: 07-28-06
Jamie Pope
In response to scrappinmylife

wow, customer service at it's best! lucky you!


 
scrappyJedi
Idol
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Joined: 09-14-05
scrappyJedi
In response to scrappinmylife

Yay!!!! What awesome customer service!


 
BabeeBK
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Posts: 375
Joined: 06-14-08
BabeeBK
In response to Jamie Pope

that's awesome...did they ever send you the lowercase t? LOL


 
scrappinmylife
Expert
Posts: 1412
Joined: 05-15-08
scrappinmylife
In response to BabeeBK

  • BabeeBK Said:
that's awesome...did they ever send you the lowercase t? LOL


No, I never got the lowercase "t".oh, well!


 
dwelch
dwelch 
Diva
Posts: 5700
Joined: 12-01-06
dwelch
In response to scrappinmylife

I can't stop laughing that they sent you all that stuff, but didn't include the lower case "t" that you wrote about! Sorry - but that's just too funny.


 
annoniemous
Veteran
Posts: 727
Joined: 06-25-08
annoniemous
In response to dwelch

I love customer service. Making Memories sent me the piece to my trimmer (even though I let them know it was my fault-- I threw it away) and a pack of charms when I asked, no questions asked.

But you definitely win!


 
scrappinmylife
Expert
Posts: 1412
Joined: 05-15-08
scrappinmylife
In response to dwelch

  • dwelch Said:
I can't stop laughing that they sent you all that stuff, but didn't include the lower case "t" that you wrote about! Sorry - but that's just too funny.


Hilarious, I know...


 
lilmrmaid
Angel
Posts: 59247
Joined: 09-26-04
lilmrmaid
In response to scrappinmylife

wow that is awesome service


 
Monica Jo
Diva
Posts: 6007
Joined: 07-17-06
Monica Jo
In response to lilmrmaid

Cosmo Cricket has the BEST Customer Service out there. They are an awesome company all the way around.


 
ScrapperSara22
Guru
Posts: 2233
Joined: 02-29-08
ScrapperSara22
In response to Monica Jo

That rocks! glad to hear you were treated well! Now get to using that "Get Happy" line! It's one of my all-time favorites! I'm in the middle of a mini book right now using it!

Have fun with the new stuff!


 
Jojo Noons
Mayor
Posts: 12691
Joined: 12-09-07
Jojo Noons
In response to ScrapperSara22

Wow !!!...hmmmmm....makes me think I shouldn't "find" my lower case "t"!!!! LOL!! That's great though...I can't believe they sent you all of those great lines!!!! I love Cosmo Cricket !!! I'm happier to know now that they'll stand behind their products too!!! Wonderful how they took care of you!!


 
ashtonsmommy
Governor
Posts: 15427
Joined: 05-22-04
ashtonsmommy
In response to Jojo Noons

WOW!!! Glad I love Cosmo Cricket so much!!!


 
momof3boys307
Veteran
Posts: 305
Joined: 04-20-08
momof3boys307
In response to ashtonsmommy

Wow!!! Aren't you glad you were missing the lowercase "t"...LOL
That is great customer service.


 
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