Expert
Posts: 1384
Joined: 05-15-08
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OMG!I ordered the blackboard letters from Cosmo Cricket at the superstore. When i FINALLY, got around to using them I noticed they were missing the lowercase "t". I was furious, so I called the company. They were super nice...three days later I received all this stuff from Cosmo Cricket !!
I couldn't contain my joy...that was a very good mistake.
Products Referenced in This Post:
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Queen
Posts: 31521
Joined: 07-28-06
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wow, customer service at it's best! lucky you!
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Idol
Posts: 3683
Joined: 09-14-05
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Yay!!!! What awesome customer service! 
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Veteran
Posts: 375
Joined: 06-14-08
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that's awesome...did they ever send you the lowercase t? LOL
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Expert
Posts: 1384
Joined: 05-15-08
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that's awesome...did they ever send you the lowercase t? LOL
No, I never got the lowercase "t".oh, well!
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Diva
Posts: 5263
Joined: 12-01-06
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I can't stop laughing that they sent you all that stuff, but didn't include the lower case "t" that you wrote about! Sorry - but that's just too funny.
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Veteran
Posts: 727
Joined: 06-25-08
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I love customer service. Making Memories sent me the piece to my trimmer (even though I let them know it was my fault-- I threw it away) and a pack of charms when I asked, no questions asked.
But you definitely win!
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Expert
Posts: 1384
Joined: 05-15-08
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I can't stop laughing that they sent you all that stuff, but didn't include the lower case "t" that you wrote about! Sorry - but that's just too funny.
Hilarious, I know...
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Angel
Posts: 59241
Joined: 09-26-04
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wow that is awesome service
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Diva
Posts: 6007
Joined: 07-17-06
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Cosmo Cricket has the BEST Customer Service out there. They are an awesome company all the way around.
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Guru
Posts: 2232
Joined: 02-29-08
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That rocks! glad to hear you were treated well! Now get to using that "Get Happy" line! It's one of my all-time favorites! I'm in the middle of a mini book right now using it!
Have fun with the new stuff!
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Mayor
Posts: 11473
Joined: 12-09-07
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Wow !!!...hmmmmm....makes me think I shouldn't "find" my lower case "t"!!!! LOL!! That's great though...I can't believe they sent you all of those great lines!!!! I love Cosmo Cricket !!! I'm happier to know now that they'll stand behind their products too!!! Wonderful how they took care of you!!
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Governor
Posts: 15427
Joined: 05-22-04
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WOW!!! Glad I love Cosmo Cricket so much!!!
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Veteran
Posts: 305
Joined: 04-20-08
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Wow!!! Aren't you glad you were missing the lowercase "t"...LOL
That is great customer service.
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Posted on 07-22-08 05:33 AM
