Why is your shipping rate to Canada so high? I prefer to do all my online shopping at SB.com because I use the forums here and consider this my online community, so I like to support it. But in buying things you don't carry at other online stores, I've noticed the shipping rates to Canada are significantly cheaper elsewhere. One of your direct competitors ships in those flat rate boxes for $7.00!!!!
I've experimented with putting different things in my basket and checking the price of shipping, and I can't seem to get shipping down lower than $20 on this site. For example if I buy a little package of chipboard buttons (link below) for 3.99, the shipping is $23!!!
Despite the price, I have still placed several orders here, (usually large, to offset the cost of shipping) mostly out of loyalty, but unfortunately, more and more I'm feeling the need to shop around. There are some things like Therm o web adhesive that I would buy here every time you have it in stock, and I'd probably add a few other things to my basket each time, but I simply can't afford to place big enough orders to offset the cost of shipping any more.
If you could find a way to ship in flat rate boxes I would buy almost everything I use from here, probably placing an order every month or 2. It would be much easier to try a product on a whim after seeing something in the gallery, etc.
(sorry, that was so long... it's been on my mind awhile, lol!)