No, I didn't break the runner, I broke the cartridges. When they got tangled, I couldn't fix them. The Xyron is an adhesive runner that I got in a Xyron package kit, along with a little sticker maker and double sided photo tape. Before this one I had a Scotch one and I messed up 2 cartridges and couldn't fix those either. Two times the tape actually broke, I don't think there's any fixing that.
I suppose this is semantics. Without actually seeing it, it's hard to know exactly what you're explaining.
Like I said, I had problems with my Hermafix runner. The "fix" was to open it, unwind all the used tape and throw it away, re-thread the unused tape.
For me it got to the point that I was messing with the runner more than actually using it, so I threw it away.
You're only pulling in one direction? Typically, set it down and pull toward yourself. I suppose if you moved it back and forth, it may gunk up? Hard to say.
I love the xyron sticker makers. I had ONE Xyron adhesive (it was a stamp-type). It was AWFUL!
Does the superstore here sell it? Maybe look at the item and see if anyone has commented or links to discussions about it?
What you are experiencing with it doubling back on itself and when I try to fix like you said I also get frustrated and just throw it away. Unfortunately they are not cheap for tape and especially if they keep breaking.
Have you found a solution? The item below has sometimes given me issues. Mostly on the gliders. Very frustrated with runners at this point. Any suggestions would be greatly appreciated. ;0)