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Username Post: Avatar question        (Topic#1573673)
kaybear93
Expert
Posts: 819
Joined: 04-23-04
  • Posted on 04-12-12 08:07 PM

I am trying to change my avatar and now I have a blank spot where it used to be? Not sure how to fix it so I have the pic I want? TIA


 
Luvmyfam
Governor
Posts: 20216
Joined: 12-30-05
  • Posted on 04-12-12 08:13 PM
In response to kaybear93

It's probably that your photo is too large. I don't recall the size that the avitars are limited to, but the limits might be listed during the upload process.


 
Megan - ForumTech
The Janitor
Posts: 10099
Joined: 01-10-05
  • Posted on 04-13-12 12:30 PM
In response to Luvmyfam

There are two reasons that an upload will commonly fail.

First, your photo may be too large. Below 500kb works best. Here are directions to resize for several different programs.

http://www.scrapbook.com/forums/showtopic.php?tid/13593...

Second, the file name should not contain any special characters. For example, joesmom.jpg will work, but joe'smom.jpg will not - the apostrophe causes it to fail. If you have a special character in your file name, do a File, Save As, in your graphics software and save it with a new name. Then, choose that file to upload.


 
veronicaskisses
Tenant
Posts: 73
Joined: 11-01-12
  • Posted on 01-01-13 06:19 PM
In response to Megan - ForumTech

I read this forum and it was very helpful. Thanks!


 
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