I never received my order from Scrapbook Needs in Uniontown, PA. They claimed they had shipped it but could not produce a Tracking # or Shipping List. They then said to have CC co. reverse charges. I eventually got a refund from Paypal. In ck'ing them out, they are notorious scammers per Google search and have a BBB rating of "F." I filed a complaint with FTC & PA State Troopers started a file. I started a Facebook page and have gotten several more burned customers reporting. The moral of the story is stick to legitimate sites such as Scrapbook.com!! See: http://www.facebook.com/ScrapbookNeeds
I have the very same problem with Pinecone Press here in California. I ordered in JUNE and haven't heard a word. Hey don't answer emails, don't return calls....They are about an hour drive for me so I guess I better get over there and set 'em straight!
They certainly screwed with the wrong person this time!!! LOL You did an excellent job documenting everything on the website! I'm going to save it for future reference, just in case someone tries to rip me off. Thanks for warning everyone about these scammers!