It's really not that bad. It makes a noise but it's not over powering. My craft room is right next to my son's room and I ran it tonight with no fear it would wake him up...and it didn't. To me it didn't seem to be overly loud.
Update on my issues: Still not resolved! I still have not heard from customer service or the tech team.
I thought I had it figured out but according to videos it should work the way their instructions say and I can NOT emboss the edges of my spellbinders at all. So I've figured a way to cut them outside their directions but I can't emboss the edges. I've also noticed that I'm not getting a clean cut on the thin dies either. There is either string of paper that didn't come completely off or there is a whole section that just doesn't cut right. I've tried running them through more than once and it still doesn't work.
I really think my machine is defective as no one else has mentioned issues but I can't get them to call me back on this.
So far, I'm not impressed. I hope others are having a better time with their new toy!
Kim222 I agree 100%!!! Nothing is perfect and there are bound to be malfunctions and issues, it's all in how they handle the issues.
My gypsy had some problems when I first got it and Provo craft was AWESOME in working with me and getting the problem fixed. I have no complaints. I won't have any complaints with Craftwell either if they get this taken care of...but as of now I still have no call back.
Please Let me know how it works! I've been waiting for some other feedback. My hope is if no one else has an issue they will replace mine. If others have issues that may be harder to fix since then it's more likely a flaw in the machine rather than a defective unit.