"Joy, do you have Windows Live Movie Maker? Here are the directions for that:
-Open Windows Live Movie Maker
-Click on the large box that says "click here to browse for videos". Find and select a video from your pictures library
-There will be a black line at the start of your video. Drag that black line with your cursor until you find a frame you want to use as a photo.
-Along the top of the window, there are different options. Select Snapshot.
-The save box will pop up asking you to name the file.
Your picture is now saved!
It is saved as a png file. To convert it to a jpg file, go to Paint, open the file, then save as a jpg.