Username Post: help pic upload        (Topic#1596993)
southern lady
Mayor
Posts: 12787
Joined: 07-05-03
southern lady

I am have a hard time upload new pic on my profile. I don't know why


 
Megan - ForumTech
The Janitor
Posts: 10524
Joined: 01-10-05
Megan - ForumTech
In response to southern lady

Usually, it fails for one of two reasons.

First, it's too big - under 500kb works best. There's a thread at the top of the Tech Support area with directions for resizing with several programs.

Second, there can't be any special characters. megan's pic.jpg will fail - the apostrophe doesn't work. meganspic.jpg will work.


 
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