Username Post: Newbie question about my cart        (Topic#1597389)
salt-of-the-earth
New Kid On the Block
Posts: 20
Joined: 07-02-14
salt-of-the-earth

I had about 4 items in my cart and it's now empty...any clues on what I did wrong? A couple were from clearance, a couple were Amy Tan items.


 
Doreena
Governor
Posts: 16918
Joined: 11-20-05
Doreena
In response to salt-of-the-earth

Were you actually signed-in when you added those items to the cart? you can shop even if you're not logged in, but if you are not signed-in then it won't save it for you because it doesn't know who you are.


 
Megan - ForumTech
The Janitor
Posts: 10523
Joined: 01-10-05
Megan - ForumTech
In response to Doreena

Your cart is "held" by cookies....so part of that is a browser setting, as well as being logged in. I don't lose my cart unless I nuke my cookies, with Chrome.

My generic recommendation is to set your security to medium/low, and make sure you're set to allow saved cookies. If you'd like more specifics, I need to know what browser/version.


 
mindygail
Expert
Posts: 1272
Joined: 08-15-12
mindygail
In response to Megan - ForumTech

yeah when I am logged in it has always saved my items to purchase!! that could be the issue!


 
salt-of-the-earth
New Kid On the Block
Posts: 20
Joined: 07-02-14
salt-of-the-earth
In response to mindygail

I thought I was logged in --- thought I had already logged out and back in the day before and saw my cart was carried over. Oh well, was just a few items, easy to rebuild.


 
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