bah humbg (17 January 2011)
I can't get this open to load the tape. My husband can't get this open to load the tape. Scotch 'customer service' hasn't been helpful (she told me to call her back, I told her when Id call, and then on the appointed day, she took the afternoon off - she could have told me that and I would have called earlier). I spent my money and it isn't usable. Arrgh!