Great service (07 January 2012)
I am so thrilled with the Customer Service at Scrapbook.com - my first Weathered Clock die had some defects and didn't cut in a couple of places, no matter how I shimmed it or turned it. I called and Scrapbook.com kindly sent me over a new one - and it arrived the NEXT DAY!!!! They are right up there in my books!!! Thanks so much!!!