This is a great product and space saver for my Cricut cartridges. I love the Cartridge Caddy. Thank you Scrapbook.com for the excellent service and extensive product choices.
The product is great. Just take notice that you do not receive the cartridge inset when purchasing this product which is kind of sad since it's called a cartridge caddy but is really just an empty tub with absolutely no reference to cartridges other than the name.
I called the customer service line for more information on this product and was prompted to leave a message. It is now a week later and I have NEVER received a call back. As a person who works in customer service and marketing, I find it extremely rude for a company not to return a call. It will definitely impact any future purchases I make especially if I cannot ask any questions about a product before I buy it.
I do like it except the lid is difficult to take off and put on. It doesn't move easily. Also the plastic the container is made of seems easy to crack if dropped on a floor.
Scrapbook.com sells the case with the parts separately...I didn't read the disclaimer at the bottom of the description page. This ended up costing me more money, because now I have to purchase additional trays. I ordered the case from another company and it came with the trays and rails for a cheaper price.
Used in this scraproom: Storing Cricut Cartridges, Key Pads, and Manuals
I bought this to store my Cricut Solutions and Seasonal cartridges in. The lid does not slide completely shut leaving a gap between the box and lid thus allowing dust to get inside. I tried contacting the ScrapCessories company directly through their website telling them of this problem and have NEVER gotten a response from them. This was over 6 weeks ago. This storage option was not cheap considering I had to buy the inserts for the cartridges separately on top of the cost of the box. I think that for what I paid, it should be a box where the lid actually slides closed all the way for goodness sake. That on top of the fact that they have crappy customer service (won't respond to e-mails) is a reason I won't buy anymore of the ScrapCessories products.