I am always happy with your products. And, of course, after I figured out that I had purchased small punches and had no punch system with which to use them, I finally ordered the AdvantEdge punch system and could use those punches I had purchased. Hooray!
Sometimes we scrapers and croppers don't always know about each item and need to find out. You could have an extra HELP spot where we could ask questions and they would be answered right then and there. I tried, but the answer I received was a Fiskars web site...not a help.
Otherwise, you are a great company.
P.S. If I have a good-looking layout, how do I send them to you?
The punch only works well if you buy the AdvantEdge system. Expensive. Difficult to use. Requires physical strength. Very, very intricate and pretty. Only 2 punches available!