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Silhouette cameo 4 problem

  • Tijsje1997
    Hello people! :)

    A few weeks ago i bought the Silhouette Cameo 4.
    From the beginning I had the idea that it was not cutting correctly.

    I am cutting the Oracal 951 and Oracal 751 C and i have this problem with both vinyls.
    As u can see in the picture the vinyl got damaged. I tried multiple settings on the Cameo, and i could not find an solution...

    Could u people maybe help me? Thank you!