Username Post: Recollections Closing?        (Topic#1439093)
jellyziva
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jellyziva

Does anyone know if that's a rumour or is it true?


 
DeborahM-Mom of Two
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DeborahM-Mom of Two
In response to jellyziva

Sad but true, I'm afraid. All of 'em.

ETA: But from what I've read, not until after the holidays. Gee, from all the money I spend there.. they can't be LOSING money (well, not at the VA ones, anyway...)


Edited by DeborahM-Mom of Two on 10-16-07 07:50 AM. Reason for edit: No reason given.


 
ScrappinChic25
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In response to DeborahM-Mom of Two

WHAT!!!!!!!!!!!!!! Oh no, now I'm going to have to find more LSS's!!!


 
DawnInAZ
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DawnInAZ
In response to ScrappinChic25

NO WAY!!!!!
That's where we crop.


 
AZGIRL
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AZGIRL
In response to DawnInAZ

No! That is horrible. I LOVE that Store.


 
Bran
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  • Bran on 10-16-07 10:28 AM
In response to AZGIRL

WHAT!!!!!!

NO!!!! It is my LSS! How!?!?! WHY?!?!?! NO?!?!


 
jellyziva
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jellyziva
In response to Bran

oh..just saw this announcement:

http://www.marketwire.com/mw/release.do?id=781641


 
scrapcraft
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scrapcraft
In response to jellyziva

That is sad for you guys. I am so sorry.


 
Bran
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  • Bran on 10-16-07 03:45 PM
In response to scrapcraft

Yeah, I called them today to ask.

They said that Michaels has decided to close all they stores. They do not know if they will increase the Michaels stores selections as a result or what.

I didn't even know Michaels owned them? Well it bites!


 
Vallee
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In response to Bran

I am kind of not surprised. I have shopped their on a few occassions but found it way over priced. I really like my LSS!


 
riorabbit
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In response to Vallee

I am sorry to hear this for those of you who enjoy shopping there. I don't have one in this city, but when I visit my parents they have one a block away. However, it does not carry much of the stuff I like so I end up driving to another store anyway.


 
lovemy2girls
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lovemy2girls
In response to riorabbit

Yay!! I am glad! Recollection is the closest LSS to me, but I refuse to go there anymore. I used to practically live there-loved it! Here are the changes that drove me (and apparently many others) away!

-used to have a membership discount (like a grocery store card but just in the computer), took it away
-used to have teacher's discounts like all the other places (HL, JoAnn's, other LSS near here, etc), took it away
-way overpriced
-rude employees
-used to love to crop there, not anymore
-raised their crop prices
-used to let you use their tools at crops, not anymore, they wouldn't even let me use a pair of scissors once to cut some paper I was die cutting, won't let you use punches, trimmers, stamps, etc. anymore, all the other LSS stores here will
-used to have a discount on supplies purchased at crop night, took it away]

I could go on-I am glad they are closing!! I have been boycotting them for about a year now. Obviously I'm not the only one. Coincidentally...haven't I recently read lots of complaints on this site about Michael's?? Hmmm.....


 
siameseplease
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In response to lovemy2girls

Overpriced or no, it's still sad, because I found some stuff there a few times that I didn't find anywhere else. I guess I am still lucky in that I have another LSS, M, AC, and J, all within 30 minutes of my house. So I guess I shouldn't be too upset. I feel worse for those of you who only have this store!!!


 
siameseplease
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In response to siameseplease

Ok, now the sale lover in me wants to know this...I wonder if they will have a big closing sale?!?!?


 
DawnInAZ
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In response to lovemy2girls

  • lovemy2girls]Yay!! I am glad! Recollection is the closest LSS to me, but I refuse to go there anymore. I used to practically live there-loved it! Here are the changes that drove me (and apparently many others) away!

    -used to have a membership discount (like a grocery store card but just in the computer), took it away
    -used to have teacher's discounts like all the other places (HL, JoAnn's, other LSS near here, etc), took it away
    -way overpriced
    -rude employees
    -used to love to crop there, not anymore
    -raised their crop prices
    -used to let you use their tools at crops, not anymore, they wouldn't even let me use a pair of scissors once to cut some paper I was die cutting, won't let you use punches, trimmers, stamps, etc. anymore, all the other LSS stores here will
    -used to have a discount on supplies purchased at crop night, took it away Said:


I could go on-I am glad they are closing!! I have been boycotting them for about a year now. Obviously I'm not the only one. Coincidentally...haven't I recently read lots of complaints on this site about Michael's?? Hmmm.....




I have been at all three AZ stores and never had bad service at any of them. They allow you to use the three diff diecutting machines. I don't know of any LSS that would "give" you scissors to use, I would just ask someone sitting by me st the crop. Their crop prices are very reasonable to me. Only $15 for 6 hours including dinner and door prizes. Yes some of their products are pricey. But I also found things there that I found at few other places.
I don't know, I was hoping Michaels would just absorb all that cool SB stuff and start offering more, but not sure I would go there even then.


 
jellyziva
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jellyziva
In response to DawnInAZ

I really love their catered meals.. they cater from Olive Garden, Red Brick Pizza.. and a very good burrito place...

DH makes fun of me... I told him I"m going to miss RC so much, esp their catering. DH says: "I thought it was all about your sb... shouldn't matter, right?" But I told him I've been to crops at other places and I always forgot to bring dinner, so I'd be scrapping with an empty stomach and that's not a great feeling...

I have had good experiences with their employees (at 1 store). They have been very helpful, and one of the girls even recommended a book that is close to my style after she saw my pages at the crop. They also have special crops where they allow you to use some nifty tools. And their make-n-takes (and cookies) during class promotions are great.. my 6 yr old daughter loves going to those with me. She's upset that it's closing too... she keeps asking me: where do we go for make-n-takes now? I told her Michaels, probably... but it's just not the same!


 
ScrappinChic25
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In response to lovemy2girls

  • lovemy2girls]Yay!! I am glad! Recollection is the closest LSS to me, but I refuse to go there anymore. I used to practically live there-loved it! Here are the changes that drove me (and apparently many others) away!

    -used to have a membership discount (like a grocery store card but just in the computer), took it away
    -used to have teacher's discounts like all the other places (HL, JoAnn's, other LSS near here, etc), took it away
    -way overpriced
    -rude employees
    -used to love to crop there, not anymore
    -raised their crop prices
    -used to let you use their tools at crops, not anymore, they wouldn't even let me use a pair of scissors once to cut some paper I was die cutting, won't let you use punches, trimmers, stamps, etc. anymore, all the other LSS stores here will
    -used to have a discount on supplies purchased at crop night, took it away Said:


I could go on-I am glad they are closing!! I have been boycotting them for about a year now. Obviously I'm not the only one. Coincidentally...haven't I recently read lots of complaints on this site about Michael's?? Hmmm.....




That's so weird! I've been to 2 different Recollections in the DFW area and I've never had a bad experience. I've not gone to crops, but found the $15 to be very reasonable since they cater. The LSS near me is $10 and they don't cater. I didn't think their prices were that much more expensive then other stores that I have been to either.


 
Diva
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In response to ScrappinChic25

The DFW one I've been to is ALWAYS packed solid, standing room only, especially on weekends. I just avoid it then, because there are so many people, you can't even walk. And even THEN, staff -- and other shoppers!! -- have gone out of their way to be helpful.

They're the ONLY place locally I've found that has a good and consistent selection.

This makes me extremely sad, because if I'm going to be stuck with Michaels and Joanns, I'm going to be looking at increased costs for shopping due to shipping charges. Ugh.


 
heynow
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In response to PookasCrayon

I never had the opportunity to go to one of those stores. Hate to see any scrapbooking store close down.


 
Richelle
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Richelle
In response to heynow

That's crazy.


 
Rmill 
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  • Rmill on 10-17-07 10:14 AM
In response to Richelle

aren't they owned by the Michaels stores...hmmm I wonder if that means michaels is hurting as well. Man pretty soon we'll have nothin!


 
AZGIRL
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In response to siameseplease

My thoughts Exactly Gina!....Close out sale.


 
DeborahM-Mom of Two
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DeborahM-Mom of Two
In response to AZGIRL

Went to the Recollections today. The first thing one of them said to me was "did you hear we're closing?"

Unless they're not profitable, why wouldn't Michaels want to sell them to another company?? Unless they think they'll be competition?

Anyhoo... they got in some lovely stuff - new Fancy Pants felt, posies, transparencies... I got stuck over at the FP display


 
lovemy2girls
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lovemy2girls
In response to DeborahM-Mom of Two

For all the DFW area people, if you want, PM me and I will give you directions to several other LSS in the area. Recollections is far from the only one.

Also, it sounds like the Rec. in AZ are better. I used to crop at Rec., but switched to another LSS because they stopped all discounts and raised their prices. The one I go to now has the same hours and nights, you get double the workspace, the store itself is much bigger, they have teacher and military discounts, crop night discounts, birthday discounts, etc. They also have a punch card. Also, their crop night is only $5 as opposed to the overpriced $15 at Recollections. The only thing is that it isn't catered, but there are lots of places nearby that deliver. And, the last 3 times cropped at Rec., we had cold sandwiches and chips (which they ran out of). Oh, and yes, the other LSS does let you use their tools, including scissors, trimmers, die cut machines (more variety than Rec.), punches, stamps, etc.

I have had some very rude unprofessional people wait on me at Rec. It seems they are always more interested in whatever they are working on (for display in the store) than in helping me. I often had to wait until they are ready. I just feel very un-valued as a customer, so I for one am thrilled that they are closing, maybe a better store will replace them. I have heard this from lots of people cropping at the other store, too. Lots of bad stories out there about Rec. While I do like their selection of products (they always have all the new stuff) it just isn't worth the trouble or worth my supporting that place in my opinion.

If anyone wants to know any of the other LSS, pm me, there are several.


 
Vallee
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In response to lovemy2girls

There is a totally AWESOME LSS right here in Plano!!! I love it because they buy in bulk and you only have to buy what you need. So if you only want like 3 red brads then you don't have to buy a whole pack and wonder "what am I going to do with 22 red brads"!!!


 
New Kid On the Block
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In response to Vallee

If you are referring to the Scrap Bucket they closed last week. I don't know of another LSS left in the Plano area, just the ScrapSpot in Richardson.

I received an email from Recollections tonight confirming the store closing. Bummer.


 
riorabbit
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riorabbit
In response to delaneygirl

Yeah, I just got an email from them about closing.


 
siameseplease
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siameseplease
In response to riorabbit

I got one, too. It says that it will be "business as usual" until Jan 1. Sad.


 
gottoscrap
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In response to siameseplease

Yes - seems like I got the same email message. It is sad. I don't have one near me, but a scrapping friend of mine lives in VA & we would make a weekend road trip and scrap at Recollections all weekend!

As far as service - I was never disappointed. As far as the prices - more than what I would pay at Mikes or AC with a coupon - but the selection was always there & I didn't have to drive to a bunch of stores in search of something. The staff was always accommodating our special requests and were generally extremely friendly.

I'm sorry to see them leave. I have had rumors for the past year or more about their finances not being up to par. I hope that their closing will give Mikes a better department - it's dim in comparison to my AC's. Unfortunately, the closest LSS worth patronage is about 30 miles away which is somewhat of a problem & hard to believe considering I live in a large metropolitan area, so I do depend upon the chains for the basics.


 
mbattitori
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In response to Richelle

I just went to one this weekend and was very disappointed with the customer service. I have gone to many crops there and will miss that but I won't miss the nasty women who were no help and made me feel like I was not worth their time. Maybe I'll give her the benefit of the doubt...mabye she just found out she'd be losing her job. Either way, I'm looking forward to the store closing sales!!


 
JaineParr
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In response to mbattitori

I'm a regular at a VA Recollections and the staff there tries extremely hard to be nice to everyone who walks in the door. I'm going to miss them a lot, it was my favorite place to shop and I spent a lot of time in the studio.


 
riorabbit
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In response to JaineParr

The R's near my parents has always had fairly good service. I have noticed that they either don't keep up with what is in the industry or they are not willing to talk about products they don't sell. My only service issue is if I ask about a product that they don't have they seem clueless. I guess I think they should have more of an idea about the industry as a whole (hang out on sb.com some...lol).

However, I loved the big crop space for free that was so close to my parents. That was really nice. It was also nice to have a store that sold more of the name brand stuff close to them.

In general, I prefer the selection from another lss though so I would go there unless it was something I just wanted to pick up fast and new R's would have. They seemed to be a lot more thematic and I am not as much of a thematic scrapper. Even the way the store is layed out annoyed me (totally thematic).

I have liked that M's is carrying more things I like. They carry all my favorite adhesives these days. I hope they will continue that trend since they won't have R's anymore. I would rather purchase things there due to the Coupons !


 
riorabbit
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riorabbit
In response to riorabbit

If anyone hears about sales when they close....keep us posted! I will gladly stop over then! loL!


 
Mommy2Four
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In response to Richelle

I've never been to a Recollections....seems like I have missed out!


 
Jessis_jems
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In response to Mommy2Four

Ok...I work for the Reccollections in Dallas as the Events Coordinator. The reason Recollections is closing is NOT becuase we were not profitable, but because the Board of Directors over Michaels Inc made the decision to refocus all the companies assets on Michaels and Aaron Brothers. I have been reading over all the financial docs on Michaels.com, and unless the are falsifying company documents, there is nothing that says we are losing money.
The original concept designer stopped by our store Friday or Saturday and told our Assitant Manager that Michaels strayed from the original plans to keep the 2 companies seperate by offering different items at both stores. Now we carry stuff Mike's carries as well as different things. As a result I think we kinda hurt their scrapbook business...but that is all speculation on my part. As for the bad customer service in DFW, I apologize on behalf of my store...whethere I worked there at the time or not. It has come a long way in the past year and a half, and has a totally different staff. I really wish anyone who had a bad experiencce would give us another chance...we still have so much to offer in the short time we have left.

As for the sales, we are expecting them to start sometime after Christmas. I'll keep you guys posted as I hear it tho.


 
scrappin in md
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scrappin in md
In response to Jessis_jems

i am totally shocked that they are closing. there is only one local store in my area. the joann's in westminster is trashy and has very little selection. i'd rather drive 45 minutes to the timonium recollections than shop at the michaels that's 5 minutes from my house. ac moore is ok, but it's 25 minutes away.

i've never had bad service at recollections. the staff have helped me just about every time i've been in there shopping. they are very friendly and knowledgeable. the people at michaels don't really have a clue. i'm extremely sad. this will definitely hurt my scrapping progress.

oh, one of the employess said we could write to michaels and voice our opinions. i don't know it it will help, but it's so worth a try.


 
hbodley17
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In response to Richelle

Does anyone know when this is going to happen?


 
DawnInAZ
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DawnInAZ
In response to hbodley17

The article says by the end of the fiscal year, which ends July 1st next summer.


 
jellyziva
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jellyziva
In response to DawnInAZ

The ladies from our local store said that they're continuing until Dec, 07 for sure.. The sale and actual closing will probably happen sometime in 2008.


 
scrappin in md
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scrappin in md
In response to jellyziva

recollections is up to 50-60% off ... they'll be gone soon. booooo!!

of course i went in there two weeks ago and spent well over my normal "allowance" ... about $200!!


 
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