Username Post: Package arrived but missing an item        (Topic#1472849)
lilmrmaid
Angel
Posts: 59247
Joined: 09-26-04
lilmrmaid

I made an order from here at the end of last week, it should be here today. I am impatiently waiting for the UPS man. He is always here by 1 but not today. sitting here Twiddling my thumbs.


Edited by lilmrmaid on 07-25-08 03:46 PM. Reason for edit: No reason given.


 
SB1280
SB1280 
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SB1280
In response to lilmrmaid

Hope you get it today!!! When I order from here I always get my order so fast! I ordered 2 days ago and it came today


 
lilmrmaid
Angel
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lilmrmaid
In response to SB1280

where do you live??


 
lilmrmaid
Angel
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lilmrmaid
In response to lilmrmaid

I know it will come today, I just want it NOW


 
SB1280
SB1280 
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SB1280
In response to lilmrmaid

I'm in Ohio


 
SB1280
SB1280 
Mayor
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SB1280
In response to SB1280

What time does your mail come?


 
lilmrmaid
Angel
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lilmrmaid
In response to SB1280

it is coming by UPS not the post office.

HMMM, I live in Nebraska, how come yours comes faster then mine???


 
Amigosa
Mayor
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Amigosa
In response to lilmrmaid

Hey Yvonne! I hope it comes SOON!!!


 
Vivian loves BLING
Deity
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Vivian loves BLING
In response to Amigosa

Is it the Stickles order, Yvonne?


 
Tia Hokee
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Tia Hokee
In response to Vivian loves BLING

I hope that your order arrives soon!


 
moxiegirl23
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moxiegirl23
In response to lilmrmaid

  • lilmrmaid Said:
it is coming by UPS not the post office.

HMMM, I live in Nebraska, how come yours comes faster then mine???



She might live closer to a UPS hub than you do. Sometimes packages backtrack a little because they have to go to a hub and then to stations before being delivered.

I'm so bad when it comes to UPS: I listen for the truck sounds and have chased him down.


 
scrappinmylife
Expert
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scrappinmylife
In response to moxiegirl23

I usually forget I have ordered something.


 
lilmrmaid
Angel
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Joined: 09-26-04
lilmrmaid
In response to scrappinmylife

It just got here, I was so excited.


 
lilmrmaid
Angel
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lilmrmaid
In response to lilmrmaid

until I opened the package. this was missing and I paid for it
Products Referenced in This Post:


 
lilmrmaid
Angel
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lilmrmaid
In response to lilmrmaid

I was planning on using it for a July 4th album.


 
lilmrmaid
Angel
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lilmrmaid
In response to Vivian loves BLING

  • Bling Fairy Vivian Said:
Is it the Stickles order, Yvonne?



I ordered one bottle of stickles, baby blue color.


 
lilmrmaid
Angel
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lilmrmaid
In response to lilmrmaid

My order was over $80.


 
Vivian loves BLING
Deity
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Vivian loves BLING
In response to lilmrmaid

Well, was the missing item back ordered?


 
scrapinlove
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scrapinlove
In response to Vivian loves BLING

That is sooo frustrating....


 
lilmrmaid
Angel
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lilmrmaid
In response to Vivian loves BLING

  • Bling Fairy Vivian Said:
Well, was the missing item back ordered?




no, it says it was shipped, but it wasn't in there.


 
Josiology
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Josiology
In response to lilmrmaid

I've never had a problem with sb.com service...have you let them know that it wasn't in there? I'm sure they'll make it right.


 
Vivian loves BLING
Deity
Posts: 143328
Joined: 10-03-05
Vivian loves BLING
In response to lilmrmaid

Well, they have great customer service here, so contact them if you haven't already.


 
lilmrmaid
Angel
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lilmrmaid
In response to Vivian loves BLING

I contacted them, haven't heard back yet. I have never had a problem before, they are so awesome here.


 
nado
nado 
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nado
  • nado on 07-25-08 12:39 PM
In response to lilmrmaid

Bummer! That happens to me often--super frustrating. You are lucky though, our UPS guy doesn't come till 5:30 or 6. Good luck, I'm sure sb.com will make it right.


 
scrappingaddict
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scrappingaddict
In response to nado

Bummer that the clear album was missing. I've never had a problem with this site before.

I haven't thoroughly gone through my box of stuff I ordered on Tuesday night (can't believe it came already)but it appears everything's there. I need to check out that Stickles stuff I keep hearing about. Had I known about it 3 days ago...I'd own every color!


 
love4scrappin85
Guru
Posts: 2739
Joined: 02-27-08
love4scrappin85
In response to scrappingaddict

i know a girl that was missing a bottle of stickles in one of her orders from here and they sent her a "I'm sorry" package with the stickles!


 
genni
genni 
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genni
  • genni on 07-25-08 03:28 PM
In response to love4scrappin85

The UPS man (let me just take this time to stress that he is H.O.T) is always late when I am waiting for my sb.com order. It takes one week to get mine, I live in Illinois. I think it should get here sooner... UPS must know how much I NEED my items!


 
CraftyCandace
Diva
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CraftyCandace
In response to lilmrmaid

I had that problem with my last order. Just one bottle of stickles was missing. However, the customer service was excellent and they quickly sent it to me along with a small free gift.


 
scraprabbit
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scraprabbit
In response to CraftyCandace

That stinks! They'll make it right for you...I love the service here.


 
lilmrmaid
Angel
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Joined: 09-26-04
lilmrmaid
In response to scraprabbit

Oh, I know they will. It was just that I was so so excited when my package finally got here today and then it wasn't in there. I am planning on making an acrylic 4th of July album and was all set to work on it tonight, but it wasn't in the box, I even dumped all the peanuts out to make sure it wasn't stuck under a flap.


 
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