Username Post: question        (Topic#1585251)
scraphouse
Governor
Posts: 25898
Joined: 02-16-12
scraphouse

sometimes i cant click back to previous image, why is that?


 
gin1902
Mayor
Posts: 10728
Joined: 06-23-09
gin1902
In response to scraphouse

Let me first say I'm dumber than a fence post when it comes to computer stuff. I WISH I had the intelligence of a box of rocks when it comes to these things!

That said, lately, on some sites (but not all), when I click "back" I get a little bubble that says "go back one page or right click or pull down to show history." So I actually have to click "back" twice (depending on the site) to go back even though I've never had that issue before and it seems to me that if I've already clicked "back" it's 'cause I actually want to go back and not have to sometimes click twice. And worse, sometimes when I do click twice, I end up several pages away from where either I was or intended to go.

No idea if this helps or makes it worse for you, and again, I'm a complete idiot, but you might look and see if you're getting those directions. Which are stupider than I am and much more aggravating.


 
CrimsonMama
Mayor
Posts: 14761
Joined: 07-17-11
CrimsonMama
In response to scraphouse

I'm dumb too, but I don't have any problem clicking back here. It must be some way your computer is set to use history.


 
ChansGram
Angel
Posts: 60219
Joined: 05-12-06
ChansGram
In response to gin1902

I noticed this same thing just last week for the first time. I thought it was my comp or net just being hard to get along with??!


 
gin1902
Mayor
Posts: 10728
Joined: 06-23-09
gin1902
In response to ChansGram

This is one site (and an awesome site it is!) that I don't have the back trouble with.

If I had to guess, and since I don't know, I'm sort of stuck with guessing-I'm thinking it's some kind of "new and improved" thing where somebody thought having more options was "better" somehow. That when you hit back what you really meant was, "please give me more options since I didn't really mean back." You know, like "new and improved" ice cream which only means that the carton is smaller.


 
Solitaire
Veteran
Posts: 730
Joined: 12-10-10
Solitaire
In response to gin1902

A lot of the functionality in navigating the internet depends on which browser you're using, and which version of that browser. That's why different people here will report different results.


 
kiyawinn
Guru
Posts: 2214
Joined: 04-24-11
kiyawinn
In response to ChansGram

  • ChansGram Said:
I noticed this same thing just last week for the first time. I thought it was my comp or net just being hard to get along with??!



Me too!
I thought it was my computer but may it IS an internet issue.....

Alison


 
rockmom
Queen
Posts: 30475
Joined: 07-05-09
rockmom
In response to kiyawinn

I was having that issue too, but only here. I disabled my Google toolbar and now I can use the back button here. Gotta be able to use that back button here!


 
scraphouse
Governor
Posts: 25898
Joined: 02-16-12
scraphouse
In response to Solitaire

thanks so much for all your replies, i sure appreciate the help. I googled it, have gone to the help button on my computer. Unplugged it from the wall. I think I'll pray for guidance.
And, i may have to put up with eyerolls and "every day its something" ,and ask the dh. I was wondering if other people are having the same probs,if it was a sb.com thing. From what you all are saying, it sounds like its not a sb.com thing.


 
scraphouse
Governor
Posts: 25898
Joined: 02-16-12
scraphouse
In response to ChansGram

yes could be the computer giving me a hard time .


 
kiyawinn
Guru
Posts: 2214
Joined: 04-24-11
kiyawinn
In response to scraphouse

I've had the problem at various sites so it's not a sb.com issue.......

Alison


 
kiyawinn
Guru
Posts: 2214
Joined: 04-24-11
kiyawinn
In response to rockmom

  • rockmom Said:
I was having that issue too, but only here. I disabled my Google toolbar and now I can use the back button here. Gotta be able to use that back button here!




I use the Google toolbar as well.....how about the rest of you that are having issues, do you use Google toolbar?
Maybe that's the problem......

Alison


 
scraphouse
Governor
Posts: 25898
Joined: 02-16-12
scraphouse
In response to rockmom

yes im only having the problem here


 
stick
stick 
Mayor
Posts: 13416
Joined: 05-01-09
stick
  • stick on 02-18-13 09:57 AM
In response to kiyawinn

Usually for me it has to do with how many ads are on the page and how often they refresh - sometimes if you click the down arrow next to your back button (or hold the back button down if you're on Firefox), you'll see that all of the ads have created a "page" that you have to click back through. Usually easier at that point to just scroll down the list and find the REAL page you want to go back to.

I've never had that problem on sb.com, though.


 
scraphouse
Governor
Posts: 25898
Joined: 02-16-12
scraphouse
In response to ChansGram

interesting isnt it?


 
scraphouse
Governor
Posts: 25898
Joined: 02-16-12
scraphouse
In response to scraphouse

ok i put the mouse on the back arrow, hold, and some options drop down. One of them is says "back to scraphouses place at sb.com." I click on that option and im to where i want to be. This problem started yesterday .


 
Diva
Posts: 5860
Joined: 09-06-07
In response to scraphouse

Didn't notice that issue, but the tips are always good. Thanks for sharing.


 
rockmom
Queen
Posts: 30475
Joined: 07-05-09
rockmom
In response to bayamonesa1

Okay, I am back to no back button. Sigh but only from LOs. I can go back and forth between forums just not from a LO page.


Edited by rockmom on 02-18-13 12:31 PM. Reason for edit: No reason given.


 
Vae
Vae 
Diva
Posts: 9788
Joined: 07-14-07
Vae
  • Vae on 02-18-13 12:34 PM
In response to rockmom

I use Google Chrome instead of internet explorer. I never have issues with it. Ever.

My friend calls me all the time with issues on hers and every time I ask her if she clicked the blue E or the google chrome button. She always forgets to use Chrome but it always seems to fix any issues she has.


 
KimKV
KimKV 
Queen
Posts: 33069
Joined: 12-06-07
KimKV
  • KimKV on 02-18-13 12:39 PM
In response to Vae

Just open additional tabs and never leave the first page. That's what I do.

If I'm commenting on layouts in one of the challenges I am in, I just right click on the layout, select open new tab. Then when you're done, close the tab. No back button required.

I do when I have google something and am not sure what site I want to use so I don't have to go back to the google search again.


 
rockmom
Queen
Posts: 30475
Joined: 07-05-09
rockmom
In response to KimKV

Yeh, I had decided that was what I was going to have to do, Kim. Thanks.


 
SherylEb
Diva
Posts: 5105
Joined: 11-08-07
SherylEb
In response to KimKV

Jarvae, I've never heard of Google Chrome. I guess I can just "google it" to read up on it? Do you just download it? Is it free?

I'm always on here on iPad. Our IT guys at work laugh and say iPads are dummy proof. You can't mess it up, but you can't really do anything either. I told them that's fine by me. I just use it to surf. And it's the smallest surfboard I've ever seen. LOL


 
Vae
Vae 
Diva
Posts: 9788
Joined: 07-14-07
Vae
  • Vae on 02-18-13 03:26 PM
In response to SherylEb

Shurl, Yes you can just download it for free. It's just another browser like IE or Firefox (or Safari) but I'm not sure if it works on iPads. I'm not iFriendly so I don't know how all that stuff works. But on my PC, it's awesome!


 
Megan - ForumTech
The Janitor
Posts: 10563
Joined: 01-10-05
Megan - ForumTech
In response to Vae

I can't make this happen. With Chrome, Firefox, or IE. Development guys didn't change anything.

So it's got to be a toolbar/browser setting/something individual. If I could make it happen, I'd have a better idea as to try to tell you HOW to fix it.

Since I use Chrome mainly, I don't have Google toolbar loaded anywhere....try removing that to begin with. Or any other toolbars.


 
OnlyJane
Mayor
Posts: 13134
Joined: 11-03-05
OnlyJane
In response to Megan - ForumTech

For the last two days the back button will not work on the gallery. It works everywhere else on this site. When you go to the gallery and click on a layout you want to see and go to that person's layout, take a look, then try to use the back button nothing happens - when placing your mouse over the back button it will say something like this:

assets.pinterest.com/pidget.html363998.5831372728

of course, each layout has a different set of numbers - not sure what in the world is going on. I am using Explorer and have been for years without any problems.


 
gin1902
Mayor
Posts: 10728
Joined: 06-23-09
gin1902
In response to OnlyJane

I've had no trouble backing in the gallery-okay, that sounded a bit weird.

My back troubles have been on news sites. Okay, that sounded weird too-LOL

If it's a setting thing, it was something automatic that I didn't choose and don't know how to undo. It just started out of the frustrating blue several months ago.

I'm so sorry for other people having back troubles too-the physical kind or the computer kind, but I have to say, I am glad to find out it isn't just me!


 
mrsdriver5
Diva
Posts: 7167
Joined: 07-31-10
mrsdriver5
In response to gin1902

My "symptoms" are just like Jane's. The only place it happens is in the gallery. The back button doesn't do anything, but when I click on the drop-down menu, the first item to go back to is the Pinterest stuff that Jane mentioned, then the site past that is actually the last page I was looking at. The only change I'm showing on my computer was a Microsoft Update on Feb. 14, but I think the "back problem" has been happening for at least a week, if not two. Java 7 updated on Feb. 6 and my Adobe Flash Player also updated that day. I'm getting used to just using the drop-down menu and going back two, but I was more concerned about some type of virus or something, since it seemed to want me to go to Pinterest. However, my AV program isn't showing any problems, so I kind of forgot about it until this post showed up.~Judy


 
scrapchica
Guru
Posts: 2524
Joined: 09-29-06
scrapchica
In response to mrsdriver5

Thank you all for making me not feel crazy!


 
OnlyJane
Mayor
Posts: 13134
Joined: 11-03-05
OnlyJane
In response to mrsdriver5

Judy, now that I think about it I had Microsoft downloads put on this past Tuesday and either that same day or the next Adobe downloaded. Then it was Thursday or Friday that the back button problem showed up for the first time and I am on this site lots.... (lol).

For awhile I thought I was crazy also and was afraid to post but at least we aren't the only ones with this problem


Edited by ScouterJane on 02-18-13 06:28 PM. Reason for edit: No reason given.


 
SherylEb
Diva
Posts: 5105
Joined: 11-08-07
SherylEb
In response to Vae

Yeah, I would put on pc, not iPad. Thanks for the info


 
kiyawinn
Guru
Posts: 2214
Joined: 04-24-11
kiyawinn
In response to SherylEb

I can also go "back" when I'm in the forums but not in the gallery.
However, I cannot go "back" on another scrapbook site (which shall be nameless) either....
It does not seem to be only on this site but it also is not in every situation....sometimes the back button works, sometimes it doesn't....
I have not done anything different in the last while that would make this happen or change any settings. Not sure what is going on...

Alison


 
McKane
McKane 
Expert
Posts: 1256
Joined: 05-01-02
McKane
In response to kiyawinn

FYI. This is a bug in the IE (Internet Explorer) browser and it only affects pages with the Pinterest "Pin It" button.
We have reported the bug to Pinterest and we are trying to figure out a workaround in the meantime.
Thanks for bringing this to our attention.


 
mrsdriver5
Diva
Posts: 7167
Joined: 07-31-10
mrsdriver5
In response to McKane

Thanks...I've gotten used to using the drop-down menu to go back, but was more concerned about viruses, etc. (not necessarily from sb, but from pinterest...or anywhere), but as long as it's an annoyance bug...it's not all that annoying Thanks for whatever you can do...we all appreciate how buggy-free this site is!~Judy


 
McKane
McKane 
Expert
Posts: 1256
Joined: 05-01-02
McKane
In response to McKane

This has now been reported to Microsoft and to Pinterest as a bug. You can tweet Pinterest here and let them know that it's broken too:
https://twitter.com/Pinterest

Or open up a support ticket at Pinterest.com and report it.

We've already done this ourselves but it wouldn't hurt to have more reports for both companies to see.

Thanks for your patience as they resolve it. In the meantime, you can always just use Chrome or Firefox browsers instead of Internet Explorer. We recommend chrome and use it in our offices. It's faster, safer and more stable than IE. You can download it free here:
https://www.google.com/intl/en/chrome/browse r/


Edited by McKane on 02-19-13 02:49 PM. Reason for edit: No reason given.


 
Henri Jean
Queen
Posts: 43523
Joined: 04-25-09
Henri Jean
In response to McKane

Same thing here. Started a few days ago and probably does coincide with the download in the past few days.

I can go back on any other program using the arrows and I can go back in most of scrapbook.com, just not when the gallery is involved. The the back arrow is just kind of dead.

Another person who has not been on this thread was also talking about it somewehre else so its affecting a lot of us I think.

I don't have Google or Chrome or any other tool bars.


 
Megan - ForumTech
The Janitor
Posts: 10563
Joined: 01-10-05
Megan - ForumTech
In response to Henri Jean

Go forth. Download Chrome. Life will be better, and safer.


 
Henri Jean
Queen
Posts: 43523
Joined: 04-25-09
Henri Jean
In response to Megan - ForumTech

You are way over my head Megan. Not real sure what Chrome is or how to download it. What exactly is it?


 
kiyawinn
Guru
Posts: 2214
Joined: 04-24-11
kiyawinn
In response to Henri Jean

Henri Google Chrome is a browser just like Internet Explorer (only some say, better!)
It is made by Google
You can do a search for it and download it. It is free and safe.
Once downloaded and installed, you should have a shortcut on your desktop that you can click on to browse the Internet.
It will automatically pull in your bookmarks etc...
Mozilla Firefox is another browser that is free and safe.
IE comes as the default browser on most PCs as it is made by Microsoft but it is not the only one out there........
I tend to use IE out of habit but DH uses Chrome and swears by it.....

Alison


 
Henri Jean
Queen
Posts: 43523
Joined: 04-25-09
Henri Jean
In response to kiyawinn

I will have my son look into it and maybe download it for me.


 
kathrynf
Tenant
Posts: 87
Joined: 11-08-08
kathrynf
In response to KimKV

I'm glad to hear it wasn't just me. I am in Australia and the back button just stopped working, but only on this site & one other U.S site. It worked on everything else. It has been like that for about a week, then suddenly today it is working again ?????????????????


 
KimKV
KimKV 
Queen
Posts: 33069
Joined: 12-06-07
KimKV
  • KimKV on 02-20-13 11:26 AM
In response to rockmom

  • rockmom Said:
Yeh, I had decided that was what I was going to have to do, Kim. Thanks.




You're welcome!


 
Henri Jean
Queen
Posts: 43523
Joined: 04-25-09
Henri Jean
In response to kathrynf

Mine is working today too!


 
McKane
McKane 
Expert
Posts: 1256
Joined: 05-01-02
McKane
In response to Henri Jean

Looks like our messages to Pinterest/Microsoft got through and they fixed it. Was fairly wide-spread issue. Glad to see they got it fixed. Thanks for bringing it to our attention.


 
Permissions Topic Options
1141 Views
Recent Topics