Username Post: Anybody Else Been Blocked        (Topic#1676259)
Doreena
Queen
Posts: 30215
Joined: 11-20-05
Doreena

I get a "you've been blocked" message when I go to edit my gallery!
Not cool!


 
Scrap-Time
Angel
Posts: 50622
Joined: 08-19-07
Scrap-Time
In response to Doreena

I don't know if this is the same put when I tried to post a challenge and it had an equal sign in it blocks you. Take that out and see if that works. If not write support and they will look at it and let you know.


 
Scrap-Time
Angel
Posts: 50622
Joined: 08-19-07
Scrap-Time
In response to Scrap-Time

I'm not sure how often they check this forum. Email them. I got a response within a day.
[email protected]


 
Doreena
Queen
Posts: 30215
Joined: 11-20-05
Doreena
In response to Scrap-Time

I had a hashtag in my description.
I removed it and I seem to be unblocked.
Thanks for the advice!


 
Sewflake
Queen
Posts: 25448
Joined: 09-10-10
Sewflake
In response to Doreena

I know some ladies are having blocking problems when updating the front page of a chat thread.
I don't know that they ever got an answer after almost a week!


 
MarciLB
Queen
Posts: 36583
Joined: 03-13-12
MarciLB
In response to Sewflake

I am blocked only from editing page 1 on my Artist trading card swap! Weird! I wrote--they asked more questions--I answered but did not hear back--since its only that one post box-I am not worried about it!


 
Henri Jean
Angel
Posts: 53182
Joined: 04-25-09
Henri Jean
In response to MarciLB

I posted a long response in a thread and my guess is that I made a typo that resulted in something that was censored so they blocked my page. Was mad because it was a long post and I had to do it over.

I wish they had let me know what was censored or marked the word itself out like they used to do.

I remember when I mentioned D!ck Van Dyke - changed it to **** Van Dyke. I would rather they did that rather than block me.

Now I know to write D!ck Van Dyke with an explanation point for the "i" and its fine. But they didn't block me so I had to write the whole post over, they just censored it.

Anyway, when I was blocked, I lost the long message and had to type it over, but it went through fine. Very frustrating though.


 
Scrap-Time
Angel
Posts: 50622
Joined: 08-19-07
Scrap-Time
In response to Henri Jean

Ladies, I wrote tech support and got an answer and asked them to post it so hopefully they will.

Don't use symbols. Their new update does not allow equal signs, hash tags, etc.

Marci - that's was happen to TexasMomOf4 and they told her to take out the equal sign and it worked and let her update it.

Please pass the word as that is what I'm doing.


Edited by Scrap-Time on 07-08-19 08:33 PM. Reason for edit: No reason given.


 
Henri Jean
Angel
Posts: 53182
Joined: 04-25-09
Henri Jean
In response to Scrap-Time

Thanks - I don't know of any symbols I used, but maybe I did.


 
MarciLB
Queen
Posts: 36583
Joined: 03-13-12
MarciLB
In response to Henri Jean

Thanks, I will check it!


 
ELLANVANNIN
Governor
Posts: 17151
Joined: 06-20-10
ELLANVANNIN
In response to Sewflake

If you call them they take care of your problem immediately.
I always called, almost never emailed, I'm too anxious to wait.


 
Doreena
Queen
Posts: 30215
Joined: 11-20-05
Doreena
In response to ELLANVANNIN

I didn't know they had a phone number to call!
I'm assuming like a 1-800 number?


 
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