Our address is: 1495 E Baseline Rd #102, Gilbert, AZ 85233
Did you know that we offer free local pickup to customers in the area?! We are right here in Gilbert, Arizona. If you live in the Phoenix metro area or happen to be passing through, you can place your order online then pick it up in Gilbert, at our headquarters and forego shipping costs! You can start shopping now or read below for more details.
Local Pickup Instructions
Here's what you need to do in order to pick up your order here in Gilbert, Arizona:
- Order online by visiting the Scrapbook.com Store and adding items to your online cart.
- Select "Local Pickup" as your shipping option and place your order. We will send you an order confirmation email immediately after you place your order to let you know we received it.
- We will send you an additional email when your order is ready for pickup!
- Once you receive the "Your Pickup is Ready" email notification, come to our office (1495 E Baseline Rd #102, Gilbert, AZ 85233) during our pickup hours (M-F, 9 am to 5 pm, excluding holidays) and get your package!
- We'll ask you to sign for your package (your spouse may also sign for you), then we'll retrieve your new crafting goodies for you so you can take them home and get creative.
No Shipping or Handling Costs
When you pick up locally, you do not have to pay shipping or handling!
How Will I Know When I Can Pickup My Order?
We will send you an email notification when your order is complete and ready to be picked up. This email is separate from your Order Confirmation. We do ask that you please not attempt to pick up your order before we notify you. Most orders are ready for pick-up within one business day from when you placed your order. If you are unsure whether or not your order is ready to be picked up, you can call 480-832-5348 and speak to one of our Customer Happiness Specialists about your order.
When Can I Pick My Order Up?
We welcome you to pick up your orders Monday through Friday (excluding holidays) from 8:00 am to 5:00 pm. Once you've been notified that your pickup is ready, come by at any of those times to retrieve your fun, new, crafty supplies! Unfortunately, we can not make exceptions for pickups outside of these times, since our offices are closed.
Where Do I Pickup My Order?
Our Scrapbook.com offices are located in sunny Gilbert Arizona at 1495 E Baseline Rd #102, Gilbert, AZ 85233. We have ample parking with spaces right up against the building.
Can I Order When I Get There?
Unfortunately, we do not offer this service. Please be sure to place your order online and we'll notify you when it's ready to be picked up.
Problems, Questions, Suggestions?
If you have any questions regarding our policies, your order, or have any suggestions, please don't hesitate to contact us via email or via telephone at 480-832-5348.
Have questions or need help? You can contact us here. We can't wait to see you and happy crafting!