
I have had the regular since February. The plastic around the middle hinge completely just came apart through no fault of mine. Now when I open it the lid pops and more comes off plus the 2 end hinges also cracked. I did some research, didn’t take much, and found that this is a common problem people have. While there is a limited 2 year warranty and I submitted proof of the defect and receipt, the owner won’t uphold her end stating that it’s not a manufactured defect. She won’t tell me what the issue is either though because like I said, nothing happened to my MISTI. While I do agree it’s a great design and works well, what I’ve heard about the owner, my experience with her, the quality of the product and the fact that she pushes religious beliefs by making every one only available with a Bible verse on it I’m having a hard time replacing it with another when you can buy cheaper versions better made in China (same place hers comes from). Take this into consideration when buying and the fact that she chooses when to honor the warranty and the price keeps going up for the regular if you need another.
By: Cardshark
(19-Nov-23)
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