I used a circle die from another manufacturer and now would like to buy your dies for other shapes. However, I ran into a problem. The die (using a Big Kick) cut paper to perfection, but when I did the same sandwich using a sheet of lightweight aluminum flat from a soda can, the die left a ridge on the aluminum-the cutters ridge-which didn't happen on the paper. I need to cut the soda cans without a ridge, and also would like to cut 24 gauge sterling sheet, but without the cutter leaving ridges. COULD YOU EXPLAIN what I am doing wrong or not doing right, so I may buy more dies from your company? Thanks, pauli ([email protected]
). p.s. I called Sizzix 4x and gave up-as they never reply. PLEASE REPLY. Thank y ou.