Having purchased all 64 mini cubes, at a substantial investment on y part, I was extremely disappointed to discover that not a SINGLE cube produce a complete & solid one inch square of color!
I contacted BOTH Tim Holtz and Ranger Customer Service with photos of all 64 colors stamped (press & twist) on smooth Neenah 110# cardstock. All produced HORRIBLE results! It was suggested that I try the Distress Ink Refresher, which I did, thus wasting another $10.00. The results did NOT improve!
I found customer service to be rude, arrogant, unprofessional & disrespectful! They stated that I was using their products incorrectly! SERIOUSLY?
The fact that a company's customer service department would insult a PAYING customer as opposed to admitting that I had a defective batch of products is not only amazing to me , but very hurtful on a personal level. This was certainly NOT what I expected from either Tim Holtz or the Ranger Company!!!
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