That might as well have been flushed down the toilet! I purchased all 64 mini ink cubes and not a SINGLE ONE produced a solid & complete one inch square of color when stamped (press & twist) on smooth Neenah 110# cardstock!
I was so very disappointed that I contacted BOTH TIM Holtz and RANGER Customer Service and sent photos documenting the HORRENDOUS quality of the products that I received. It was suggested that I try the Distress Ink Refresher. After wasting an additional $10.00, the quality was just as poor as it had been initially.
I was utterly dismayed by the rude, arrogant, unprofessional and disrespectful treatment I received from customer service. Rather that admitting to the possibility that I had indeed received a defective batch of products, Ranger decided to go on the offensive stating that I was using their products incorrectly! SERIOUSLY???
I was under the (obviously mistaken) impression that the role of a customer service department was meant to HELP its customers as opposed to insulting them! The ink pads that I have are totally useless! An incredible waste of money!
And now, having gone through the mean & hurtful responses of Ranger's customer service representative I will be avoiding both their line of products as well as the Tim Holtz line (as even he didn't step in to help) so as to never have to deal with such callous disregard again!!!
I truly AWFUL (and expensive) experience!!!!!
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