I am updating my comments.
In general, I like the Embellishment Storage Pages. I like that the pages are double-sided. I did have a problem with two of the pages; however I purchased several more 3-packs with out any further issues.
Last year I purchased several of the 24–pocket embellishment storage pages from both the Totality Tiffany website and scrapbook.com. Because I didn't use them immediately, I was not aware of a problem with two of the pages. Also, because I didn't use them immediately, I did not remember where I made my purchases.
I attended the Stamp and Scrapbook Expo (June 23-24, 2017) in Chantilly, Virginia. Totally Tiffany was there. I approached Tiffany and told her of my problem. She apologized for my experience and immediately gave me a brand-new package of three of the embellishment pages! I told her that I only needed two but she insisted that I keep the full package. She did not challenge me nor question my honesty—she just wanted me to be a satisfied customer!
[I did bring the two pages in question to Tiffany’s booth the next day. Tiffany did not take them in exchange for the 3 new ones but rather showed me how to repair them!]
Tiffany went above and beyond and I really appreciated it! A minimum of five stars (*****) for customer service!
Myrtle R. Johnson
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