We LOVE our customers. You are at the center of our thoughts and each day we strive to better serve you. We want you to feel at a home in a place you can learn, grow, and connect with others. We also have a team of crafters called Customer Happiness Specialists who answer your questions and resolve your concerns. Over 200,000 customers have rated their experience with us at Google Trusted Stores and Shopper Approved. Scrapbook.com is one of the highest ranked and most beloved sites on the internet.
When you order at Scrapbook.com, your personal information and credit card data are 100% safe and secure. We use the latest SSL and encryption technology and the most secure credit card processing available. We also never rent or sell your personal information to anyone. Period. Read more about how we keep you safe!
Once you place your order, we quickly gather your items and hand-pack them with care. Unlike most online stores, we keep all of our products at our own facility and ship directly to you. You've placed your trust in us, so we never offload that responsibility to third-party distributors. Ever. This also means we can offer quicker order processing, faster delivery and a better experience for you. Most orders placed with Scrapbook.com ship within a day. We've negotiated rapid shipping options with the top carriers to ensure ultra-fast transit times.
We offer a full 60-day money-back guarantee. We want you to be happy with your order and to enjoy your experience with Scrapbook.com. If you are unhappy with the items you ordered, just send them back unused and we'll happily refund your money with no restocking fee. You can read more about our return policy here.