Not consistent
A bought 3 packs, one for myself and one for each of my siblings. I left the below review after testing out my pens (which worked fine) but in my sibling's pack the 0.5 pen was dry right put the pack and ran out of ink instantly. In the third pack almost none of the pens worked. This website was very helpful and easy to use and I would buy from this website again, but this product is very disappointing and I won't be buying from this brand again.
Nice, good quality pens. Even ink flow, doesn't bleed through pages at all (on artist grade paper) even when I used the 0.8 for solid colouring. I'm not a scrapbooker im an artist and what appealed to me is that these are waterproof, they dry almost instantly which is great for watercolouring.
Somethings to note are: they have a hard tip, the lines they produce come out thinner than my artist pens, and they produce a stronger smell than my non toxic pens. The package doesn't say they're non toxic so just assume that they are and maybe don't let kids use them for too long. I may not purchase again for myself, I'll probably keep looking for a brand better suited for myself, but originally I bought these as a gift for my sibling and they liked them.
In terms of shipping and customer service, the customer service was good and it was very easy to follow up on my order. I live in Canada and my package arrived in 11 days (near the shorter side of the time window the website gave me) so good.