I purchase one of these tape runners and, while it worked, it was very good, lightweight and easy to use. However, the tape broke and from that point on, it was totally useless to me. There are no videos, explanations or anything anywhere that can guide one thru the process of how to rethread this tape dispensor. It’s very frustrating, when, essentially, I have to throw a practically full tape cartridge because there is no way to figure out how to put it back together or even telling one, if the tape breaks, you are SOL. It makes me reluctant to purchase a refill because this may happen again.
I was so excited to find this product and ordered it and a cartridge. However, shortly after using it, the empty tape wheel became hopelessly tangled and stopped working. I repaired it several times but by the time I was half way finished with the first roll, it stopped working. It appears that the return roller is not really large enough for the amount of used tape that has to roll unto it. I am returning it.
Love this tape runner. I could not get used to an ATG, and this is smaller and easier to carry with you. You do have to be careful about replacing the refill. The centre post breaks very easily. I am continuing to use an old one with no post, but some people can't get the refill to work when that happens.
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